We respect your privacy and are committed to protecting your personal data.
This privacy notice will inform you as to how we collect, process and look after your personal data when you when you visit or make a purchase from www.leighmcchlery.art (the “Site”). It will also tell you about your privacy rights and how the law protects you.

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Leigh McChlery of 8 Draper Road, Peterborough, PE4 7ER, United Kingdom is the controller and responsible for your personal data (referred to as “I”, “me” or “my” in this privacy notice). If you have any questions about this privacy notice, including any requests to exercise your legal rights, please email me at leighmcchlery.art@gmail.com

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The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified either directly or indirectly.
I may collect, use, store and transfer different kinds of personal data to include:

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• Your identity and contact details;

• Information about how you use our Site and order from us;

• Your payment details;

• Your preferences in receiving marketing from us and our third parties and your communication preferences;

• Data from your laptop, computer, mobile telephone or handheld device when you access our Site including the type of device, a unique device identifier (for example, IMEI number, MAC address or mobile phone number used by the device), mobile network information, operating system, type of mobile browser, time zone setting, login information, photos, videos or other digital content and, profile data (includes username, password, interests, preferences, feedback and survey responses);

Where I need to collect personal data by law, or under the terms of a contract I have with you and you fail to provide that data when requested, I may not be able to provide my services to you. In this case, I may have to cancel a service you have with me but I will notify you if this is the case at the time.

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How is your personal data collected?

I use different methods to collect data from and about you including through:

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• my day to day business dealings in providing my products to you;

• filling in forms or by corresponding with me by post, phone, email or otherwise;

• if you complete a survey or provide us with feedback;

• as you interact with our Site I may automatically collect data about your device, equipment, time zone, browsing actions and patterns. I collect this personal data by using cookies, server logs and other similar technologies (Device Information);

• by using publicly accessible sources (such as Companies House);

• from analytics providers, advertising networks, and search information providers; and/or

• via a third party such as your bank or building society or other financial institutions when you pay for our services;

Why Do I Use Your Personal Information?

I will only use your personal data when the law allows me to. Most commonly, I will use my personal data in the following circumstances:

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• Where I need to provide the products you have ordered or are about to order;

• Where it is necessary to protect your vital interests if you are physically or legally incapable of giving consent;

• Where it is necessary for our legitimate interests (or those of a third party) which means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. I make sure I consider and balance any potential impact on you (both positive and negative) and your rights before I process your personal data for our legitimate interests.

• Where I need to comply with a legal or regulatory obligation.

Note that I may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

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Generally I do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting me on the details above.

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Purposes For Which I Will Use Your Personal Data

I have set out below a description of all the ways I plan to use your personal data:

To register you as a customer, to process and deliver your orders, to inform you of developments to our site or product range, to assess the quality of our services, manage payments, fees, and charges, to collect and recover money owed to us for our services, to manage our relationship with you, informing you of changes to our privacy policy or terms and conditions, to administer and protect our business (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), to make suggestions and recommendations to you about goods or services that may be of interest to you, to screen orders for any potential risk or fraud.

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I will only use your personal data for the purposes for which I collected it, unless I reasonably consider that I need to use it for another reason and that reason is compatible with the original purpose. Please note that I may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

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Payment Security

How Do I Know My Credit Or Debit Card Details Are Safe On Your Site?

I recognise that security is a major concern when shopping online. I have put a very secure system in place so you can feel completely at ease when shopping on our site.

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When you make a purchase or attempt to make a purchase through the Site, I only collect information from you that is necessary to fulfil your order. This information includes your name, billing address, shipping address, payment information, email address, and phone number. I refer to this information as “Order Information.”

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When you make a payment on our Site you may provide payment information such as your credit/debit card or other payment details. I use secure form integration with a Payment Card Industry compliant third-party payment service (Wix Payments) to process all credit/debit card payments. This means that any transactions occur on the secure server of Wix Payments. All information you input is securely encrypted. No data concerning credit/debit cards is stored on our site. This does mean that you have to re-enter your card details every time you place an order with us, but this does ensure increased security.

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Payments by Wix Payments

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Wix Payments is PCI DSS compliant (Level 1), uses strong encryption (AES-256, FIPS 140-2 HSM), secures data with HTTPS, and is audited regularly for security, protecting customer payment data by following top standards for secure transactions and reducing fraud

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You can view Wix.com's privacy policy in full here:
https://www.wix.com/about/privacy

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You can view Wix Payments Terms of Service in full here:

https://www.wix.com/about/terms-of-payments

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You have the option to create an account with the Site to make ordering quicker and easier. When creating an account you will be asked to give certain information, including your name, billing address, shipping address, email address and telephone number. This information is stored so that it is easier for you to make orders. When logged into your account you will be able to access and update the above information. You will also be able to view any previous orders.

We do not pass this information on to any third party.

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Deleting Your Account

You may request that your account is deleted by emailing me at leighmcchlery.art@gmail.com and I will delete your account and all its data.

Once deleted, your data cannot be reinstated.

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How Do I Know Your Site is secure?

I take the the safeguarding of collection, transmission and storage of data very seriously. I have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, I limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on my instructions and they are subject to a duty of confidentiality.

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I use HTTPS, SSL/TLS encryption for sensitive info, PCI DSS compliance, and data encryption at rest.

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If you do not use an SSL-capable browser then you are at risk of having data intercepted (this is standard good practice when accessing any Site on the internet and should be followed at all times).

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Most web browsers can notify you if you change between secure and insecure communications or send information over an unsecured connection. I strongly recommend that you enable these browser functions to help ensure that your communications are secure. You can view the details of the security certificate of the Sites you connect to.

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I collect Device Information using the following technologies:
– “Cookies”
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

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Use of Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

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My cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. This helps me to provide you with the best service and to make it easier when you shop.

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You can, if you prefer, set up your internet browser to not accept cookies. You should still be able to use our site without having cookies enabled. However, this may affect the ability to carry out certain functions such as placing orders.

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Sharing You Personal Information

As part of the services I provide to you, I may have to share your personal data with third parties such as:

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• Third parties as part of my service to you such as self-employed contractors, payment processors, agents, IT providers (please see below for more specific details);

• The police or other law enforcement agencies if I have to by law or court order and such other lawful requests for further information;

• Professional advisers including lawyers, bankers, auditors, accountants and insurers;

• HM Revenue & Customs, regulators and other authorities; and

• Third parties to whom I may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, I may seek to acquire other businesses or merge with them. If a change happens to my business, then the new owners may use your personal data in the same way as set out in this privacy notice.

I require all third parties to respect the security of your personal data and to treat it in accordance with the law. I do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with my instructions. For example, as described above, I use secure form integration with Wix Payments to process credit/debit card payments securely.

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My Mailing List

If you opt into our mailing list I will send you my newsletter by email. My newsletter informs you about new products, designs and special offers. When you sign up for our email newsletter you will provide me with a first name and an email address. Your IP address will also be logged to prevent fraud.

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My emailing list is handled by Wix.com on their secure servers. Wix.com uses a global, multi-cloud infrastructure, with servers located worldwide, including North America and Europe

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If you do not want to continue to receive offers and promotions by email, you can unsubscribe at any time by clicking on the link at the bottom of any newsletter email from me. You can also email me leighmcchlery.art@gmail.com to request removal from the list.

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I may de-identify or aggregate some of the data you give me when opting into our email list in ways that do not personally identify you. This helps me better understand my existing customers and, in turn enable me to provide a better service for them. It also helps me market to potential new customers.

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International Transfers Relating to Customers within the European Union

Your information will be held at my office (in Peterborough , UK), and by my service providers. In order for me to provide my services to you, from time to time I may have to change where I store your data and this could involve sharing your personal data outside the European Economic Area (EEA). This could include where my service providers are based outside the EEA (for example our IT cloud services), if you are based outside the EEA, if there is an international element to the services I am providing or if one of our employees need to access our data remotely from outside the EEA.

Whenever I transfer your personal data out of the EEA, I ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

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• I will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;

• Where I use certain service providers, I may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe;

• Where the transfer is not repetitive, information is limited, the transfer is necessary for our legitimate interests and those interests do not override your own and we have put appropriate safeguards in place to protect your data.

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Please note, some of the third parties I work with (including Google Analytics, Wix.om and Gmail) also have servers based in the USA and so data will be transferred to their servers. These third parties have considerable site security in place; however, we cannot personally guarantee the safety of the data stored on their servers.

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Will You Sell My Data On To Third Parties For Marketing Purposes?

I will never sell on your personal information to a third party for marketing purposes.

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How Long Will You Use My Personal Data For?

I will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. This is usually 6 years.

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Third-Party Links

My Site may include links to third-party Sites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not necessarily control these third-party Sites and are not responsible for their privacy statements. When you leave my site, I encourage you to read the privacy notice of every Site you visit.

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EU Members’ Rights and The GDPR

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You are entitled to:

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• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data I hold about you and to check that we are lawfully processing it. This includes your right to have the data corrected, updated or amended. You will not normally have to pay a fee for this, but I will let you know if I feel that it is fair to charge a fee.

• Object to and/or restrict processing of your personal data where I am relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. Please note that in some instances I may have to stop providing my services to you but I will notify you if this is the case.

• Request the transfer of your personal data to you or to a third party, for example if you chose to use another business to provide services to you.

• Withdraw consent at any time where we are (I am) relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

 
I try to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex or you have made a number of requests. In this case, I will notify you and keep you updated.
If you wish to exercise any of the rights set out above, please contact me.

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Minors

The Site is not intended for individuals under the age of 18.

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Changes To Our Privacy Policy

I may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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Right To Object and Complaints

If you are unsure about any aspect of my use of your data or would like to object to any of the ways in which we process your data then please contact me (see below). I will endeavour to assist you in any way I can. However, should you wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

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Contact Us

For more information about my privacy practices, if you have questions, or if you would like to discuss any aspect of our privacy policy, please contact me by e-mail at leighmcchlery.art@gmail.com or by post at  8 Draper Road, Peterborough, PE4 7ER, United Kingdom.

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